Alé Club Store.
Your team, your kit, just one click.
With Alé Club Store, your amateur team has exclusive access to a dedicated online shop. Each member can log in with their own credentials, view the team’s personalized collection, and reorder items in just a few simple steps. No more group orders or long waits: your kit will be delivered straight to your home, ready for the next challenge.
An exclusive service, designed for your team.
Want more info about Alé Club Store?
Frequently Asked Questions
Here are the answers to the most frequently asked questions about custom clothing projects. If you have a question that isn't answered here, contact us, we’ll be happy to help.
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- Custom orders cannot be modified after confirmation. If the Club Store is still open, you can cancel or modify your order by contacting alecustom@apgcycling.com. If the Store is closed, you will need to contact the Team President or our customer service department at the following email address: alecustom@apgcycling.com. Please note: if your order is already in production, modifications will no longer be possible. Translated with DeepL.com (free version)
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- Once the Club Store order window has closed, all orders received will be sent to production. After the kit has been produced, we will check its quality before proceeding with the processing of individual orders. Orders will be shipped approximately 45 days after the Store closes. For further updates on delivery times, please contact your Team President or our customer service department at alecustom@apgcycling.com.
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- If you find any defects/problems with your personalised kit, please contact your Team President directly or write to alecustom@apgcycling.com. Our customer service team will be happy to assist you and handle your request as quickly as possible.
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- Due to the customised nature of the kit, returns or exchanges are not possible, except in the case of manufacturing defects. In such cases, we will consider repair, replacement or refund. For further questions, please contact your Team President or our customer service at alecustom@apgcycling.com.
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- Once orders have been processed and the kit has been produced, we will check the quality of the kit before processing individual orders. Your order will be shipped approximately 45 days after the Store closing date.